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How HMV stuffed up their pricing then lied to their customers (then blamed IT) |
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This is a recent example of how a UK retailer, HMV, experienced issues, either of a pricing, technical or communications nature then managed to completely mis-manage the situation and rather than fixing it actually damaged their brand more than the initial error did.
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TED video on building Creative Confidence |
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I'm a huge fan of the TED education video series. One that really caught my eye the other day was from David Kelly, titled 'How do build your creative confidence'.
http://www.ted.com/talks/lang/en/david_kelley_how_to_build_your_creative_confidence.html
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How to adjust the canvas size in Visio |
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Random Visio tip for today (As I'm spending a lot of time in Visio at the moment).
If you want to resize the canvas area in Visio simply hold down the Ctrl button and move your mouse over the canvas edge. You'll see the Mouse pointer turn into a double ended arrow. Now click and drag the mouse to expand or contract the canvas.
You can also rotate the canvas by doing this.
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Archimate Architecting and Modelling tools – Built on Eclipse |
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If you've ever wanted to design the flow of an application before launching into the code base or front end CSS then Archimate is for you.
It is an open source platform that allows you to use an "independent Enterprise Architecture modelling language that supports the description, analysis and visualization of architecture within and across business domains." Roughly translated it allows you to draw different shaped boxes with connectors to show the layout and flow of your applications.
