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Nvidia driver fries two of my graphics cards within four days of each other |
This article explains my findings on this, and my ongoing discussions with Nvidia about a potentially fatally flawed driver release, and incredibly badly timed Warranty Expiration.
I had applied a driver update a few days before this incident took place, and everything seemed fine. I'll point out at here that I don't really game on this pc anymore. Having two 8800GTX's is a bit overkill now, as all my gaming has moved onto the Xbox 360. This is a valid point as essentially I am only running desktop applications, and Windows 7, so nothing too stressful.
Tuesday – Card one goes pop
On the Tuesday I fired up my desktop, and was greeted with a driver error message :
This caused my entire pc to become unresponsive, so I rebooted. When the pc came back up I was greeted with this screen.
The artifacts from the GPU are pre-bios, meaning that it is totally unrelated to windows drivers.
At this point I put the problem down to a random hardware failure, and wrote it off.
Saturday – Card two goes pop
On the Saturday I was firing up the same pc, now with only one 8800GTX in it, and after about four minutes (the time it takes to load windows and start a VM ware server) I had the same error message as above. My screen refreshes a lot, and the monitor has to re detect any input signals. Again after re booting I get a screen covered in artifacts.
This card is slightly different in that windows actually stops the card from running as an 8800GTX. It is just a standard VGA card now, I get this message:
I have discovered online that this means there is an actual hardware fault on the card.
Since both cards failed so close together I thought I'd have a search around (Google is your friend) and discovered that there are many (many!) reports of this online.
Nvidia Pulls Graphics Card-frying 196.75 Driver: Toms hardware
NVIDIA pulls 196.75 driver amid reports it's frying graphics cards: Engadget
Nvidia's own forums: Nvidia Forum
Google search on 'Nvidia driver fry graphics cards': Google search
I have confirmed with ASUS that one of my cards is two months out of warranty( Why are you always just out of warranty!) but it can be potentially fixed.
I am also in discussions with Nvidia about this, but its been a week, and five emails detailing different testing routines, so slow going. I am really hoping that they will take responsibility, but in the meantime I'll just keep responding to their testing requests until they run out of ideas.
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